Het Arsenaal

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FAQ

Terms and conditions of reservation and cancellation

The following terms and conditions of reservation and cancellation apply to all our quotations and confirmations.

Where can I buy entrance tickets for Het Arsenaal?

You can buy tickets for Het Arsenaal at the ticket office. It is also possible to buy tickets in advance We also have working agreements with a lot of holiday stay facilities and VVVs (Tourist Information Agencies) in Zeeland.

Is it possible to reserve entrance tickets?

It is not possible to reserve entrance tickets. You can always be sure that you will be able to get in.

Is it possible to have an information leaflet sent?

Of course! Once we have received your request, we will deal with it within two working days. Go straight to contact to request a brochure.

Wheelchair access

Het Arsenaal is fully accessible for people in wheelchairs (with the exception of the ship simulator and the Pirate Mission). All floors can be reached using the internal lift. Het Arsenaal also has an disabled toilet. For more details, please contact us.

Are pets allowed in the park?

Unfortunately pets are not allowed.

Is there a cloakroom?

Het Arsenaal does not have a cloakroom.

How long should we plan for the visit?

A visit to Het Arsenaal takes about half a day.

Do you have any information for my class talk, schoolwork, presentation or graduation project?

All the information about Het Arsenaal can be found on the website. Unfortunately, we are unable to help you with any other questions and/or requests.

Is it possible to submit a sponsorship request to Het Arsenaal?

As you may well understand, we receive requests for sponsorship every day. Unfortunately, we are not able to respond to all such requests. If you would like to submit a request, you can do this through info@arsenaal.com. We only offer sponsorship in kind.

Can I use Het Arsenaal’s images for private purposes?

Both the images and the logo of Het Arsenaal have been designed for specific purposes and are therefore copyright. The images and the logo may not be reproduced and/or published on the Internet or by printing, photocopying, microfilm or any other way whatsoever without prior written permission from Het Arsenaal. The use of Het Arsenaal’s images for commercial purposes is not allowed.

Where can I make a complaint?

We do our utmost to make sure you have a perfect time at Het Arsenaal. If this was not your experience, then we would very much appreciate you telling us about it. Send your complaint by e-mail to: info@arsenaal.com

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Het Arsenaal

Bezoekadres

Het Arsenaal
Arsenaalplein 7
4381 BL Vlissingen
info@arsenaal.com
tel: 0118-415400

Postadres:

Het Arsenaal
Postbus 345
4380 AH Vlissingen